Social listening and customer insights
Customers tell each other what they want long before they tell a brand. WowSignals reads the communities, comments and reviews in your category and turns them into clear themes, with the size of each conversation measured.
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What you see
What customers talk about
Conversations grouped into themes such as price, ingredients, results or delivery, with each theme's share of the conversation.
Brand mentions
Which brands customers bring up, in which conversations, and alongside which concerns.
Content gaps
Topics customers raise far more than brands post about: openings for your content, product and messaging.
Trends over time
Which themes are growing week by week, so you can act before your competitors notice.
Privacy by design
Only public discussions, and we never store or show the names of the people talking.
How it works
- 1
Tell us your category, your markets and the questions you want answered.
- 2
We set up the communities, keywords and review sources to follow.
- 3
Every week you get the themes, the shifts and what they mean for your brand.
Platforms
Instagram, TikTok, YouTube, Facebook, X (Twitter), Reddit, LinkedIn, Ad libraries, Reviews, chosen for your category and markets.
Questions
Where do the conversations come from?
Public communities such as Reddit, comments on YouTube and other platforms, and reviews on Google, Amazon, Trustpilot and the app stores, chosen for your category and markets.
Do you use AI to tag conversations?
Themes are matched with defined keyword sets you can review and adjust, so the counts are consistent and explainable from week to week.
Do you store who said what?
No. We keep the public text and its counts, never the person's name or handle.
Join the waitlist
Tell us what you sell and what you want to track, and we will set up your signals.